The16th Iran International Industrial Engineering Conference (IIIEC 2020) is a leading international forum for the exchange, sharing, and dissemination of the latest development in research and practice in all fields related to industrial engineering. The conference has been held every year since 2000. All submissions are subject to rigorous review before an acceptance decision is made. This conference has been hosted by leading universities and Iranian Institute of Industrial Engineering together in Iran and has been attended by around 500 participants from 50 countries each time.